Exhibition Overview

OutsourceWorld Delhi gives buyers a comprehensive overview of the leading outsourcing service providers from Asia, Australasia and India and provides the ideal opportunity to meet these suppliers in a face-to-face business environment, discuss their services, areas of knowledge and expertise and listen to their case studies. With an important mix of national and international visitors, this event will create for your company the optimum level of ROI compared to any other outsourcing event in Asia!

The key areas of focus for this event are:

Business Process Outsourcing (BPO)

Business Process Outsourcing (BPO) is defined as the long-term contracting of a company's non-core business processes to an outside service provider to help increase shareholder value. Cost savings are naturally a major incentive but advocates claim that strategy is also an important consideration.

Call Centre Services

Many global companies are tired and frustrated at being unable to provide a proper service to their clients and are now turning to nearshore or offshore call centers that are willing and able to provide high levels of customer service and satisfaction through extensive training - and all at a more competitive price.

IT Services

Survival in an economic downturn requires rapid adaptation to change. It necessitates reducing costs while maintaining customer service. Likewise, ensuring optimum profitability in times of economic growth requires decision makers to maintain their focus.

Human Resources Services

How important is employee retention to you? Most likely it's crucial. Often, keeping employees from jumping ship comes down to how effectively your Human Resources functions are managed. But if you've got a tight budget, a full-time, in-house HR department is often out of your reach.

By re-focussing the time they spend on non-essential tasks that can be outsourced to others and using software designed to increase productivity - many companies find they can focus on the more sensitive and crucial elements of HR care and development.